If possible, interview a hospitality manager or supervisor and determine the following:

a. What are the benefits of training?

b. What are the most significant obstacles to training in the operation?

c. How, if at all, could training for entry - level employees be improved in the operation?

d. If the operation is part of a multiunit company, what, if any, training resources are provided by the company? How helpful are these resources? What types of training are mandated by the company? How much discretion does a unit manager have in determining content for training in the unit?