Rating criteria such as politeness and courtesy are examples of: A. Objective performance standards B. Behaviorally anchored
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Rating criteria such as “politeness” and “courtesy” are examples of:
A. Objective performance standards B. Behaviorally anchored performance standards C. Subjective performance standards D. Rating scale performance standards
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Hospitality Employee Management And Supervision Concepts And Practical Applications
ISBN: 9780471745228
1st Edition
Authors: Kerry L Sommerville
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