"My organization has a very strict attendance policy. If employees are sick, they are required to call in first thing in the morning to ex--

plain their absence. If employees are taking vacation, they are re--

quired to request the time off at least a week in advance. I have one employee who has been violating this policy on a regular basis—

he'll call in midday and explain that 'something has come up' and he needs to take a per--

sonal day. The problem is, he's my star performer. How can I address this problem without demotivating him?"