CandyCo. is a privately owned Canadian confectionary company located in a small Ontario town where it is a major employer. It is currently building a new manufacturing plant. Revenues are down and there is friction between the division heads. There is speculation about the impact of the new facility on existing workers. The leadership team is not cohesive and there have been blow-ups between the executives.

1. List the outward manifestations, in terms of organizational performance and/or employee behaviour, that indicate that CandyCo. is in trouble.

2. Under the headings of motivation, communication, team development, and organizational structure diagnose the major causes of ineffective organizational behaviour at CandyCo.

3. Based on your analysis, recommend actions that the President could take to improve the organizational effectiveness of CandyCo. Include any HR functions/processes which could help.