During your next telephone conversation, close your eyes and concentrate on being an effective listener; for example,
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During your next telephone conversation, close your eyes and concentrate on being an effective listener; for example, ask questions and paraphrase. Then ask yourself: Did I get more out of the conversation?
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Related Book For
Training In Interpersonal Skills TIPS For Managing People At Work
ISBN: 9780132551748
6th Edition
Authors: Stephen Robbins, Philip Hunsaker
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