This chapter has discussed actions that can be taken to sustain change. In your judgement, which of

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This chapter has discussed actions that can be taken to sustain change. In your judgement, which of the following would have been most useful to NASA after the Challenger disaster?

• Redesign roles

• Redesign reward systems

• Link selection to organizational objectives

• Walk the talk

• Encourage voluntary acts of initiative

• Measure progress

• Celebrate en route

• Fine-tuning

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Managing Organizational Change A Multiple Perspectives Approach

ISBN: 9780073530536

3rd Edition

Authors: Ian Palmer, Richard Dunford, David Buchanan

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