With reference to John Kotters eight-stage model of change, what mistakes did BA make in this instance,

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With reference to John Kotter’s eight-stage model of change, what mistakes did BA make in this instance, and what aspects of the change management process did they handle well?

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Managing Organizational Change A Multiple Perspectives Approach

ISBN: 9780073530536

3rd Edition

Authors: Ian Palmer, Richard Dunford, David Buchanan

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