19. Recode overall satisfaction with service provider (Q6_a) into three categories: 24 = 1, 5 = 2,...
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19. Recode overall satisfaction with service provider (Q6_a) into three categories: 2–4 = 1, 5 = 2, 6 = 3.
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Basic Marketing Research Integration Of Social Media
ISBN: 9781292020488,9780133469547
4th Edition
Authors: Naresh K. Malhotra
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