This chapter indicated that consumers go through a series of steps (from problem recognition to post-purchase evaluation)

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This chapter indicated that consumers go through a series of steps (from problem recognition to post-purchase evaluation) as they make purchases. Write a detailed report describing what you would do in each of these steps when deciding to choose one of the following products:

a. Mobile telephone

b. A university

c. A fast-food lunch.

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Marketing Real People Real Decisions

ISBN: 9780273758167

2nd European Edition

Authors: Michael R. Solomon

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