The Hudson Jewelers case study can be found in Appendix C. Chapter 14 Case Question for Discussion:

1.Customer demand (weekly visits) at Hudson Jewelers is highly seasonal, as shown in the worksheet Hudson Jewelers Demand Data.xlsx. In the context of aggregate planning options (Section14.2 and Exhibit 14.2), what types of decisions concerning resources does this service business have to make? Write a short paper of no more than two typed pages on these issues.

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EXHIBIT 14.2 Two Levels of Disaggregation for Many Service Organizations Resource and Aggregate Planning Level 1 Aggregate Planning (see Exhibit 14.1) Aggregate Capacity OK? Level 3 Detailed Planning and Execution Yes Execution No Revise Detailed Resource Schedule, Sequencing and Service-Encounter Execution Inputs to Budgets, Financing, and Cash Flow Analysis