A random work sample of operators taken over a 160-hour work month at Tele-Marketing, Inc., has produced
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A random work sample of operators taken over a 160-hour work month at Tele-Marketing, Inc., has produced the following results. What is the percentage of time spent working?
On phone with customer 858 Idle time 220 Personal time 85 lop25
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Operations Management Sustainability And Supply Chain Management
ISBN: 9781292295039
13th Global Edition
Authors: Jay Heizer, Barry Render, Chuck Munson
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