After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12

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After training, Mary Fernandez, a computer technician, had an average observed time for memory-chip tests of 12 seconds. Mary’s performance rating is 100%. The firm has a personal fatigue and delay allowance of 15%.

a) Find the normal time for this process.

b) Find the standard time for this process. lop25

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Operations Management Sustainability And Supply Chain Management

ISBN: 9781292295039

13th Global Edition

Authors: Jay Heizer, Barry Render, Chuck Munson

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