Consider the host/seater job in a full-service restaurant. Suppose that it takes an average of 2.5 minutes
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Consider the host/seater job in a full-service restaurant. Suppose that it takes an average of 2.5 minutes to greet a group of customers, check their reservation, and seat them. The expected number of new groups arriving during each hour on a particular day is given below.
a. Determine the number of hosts/seaters required during each hour. Round up if the number has a decimal.
b. Schedule three- to eight-hour-long shifts to cover the host/seater requirements you derived in part a. Use the shift scheduling heuristic.
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Related Book For
Operations Management
ISBN: 9781259270154
6th Canadian Edition
Authors: William J Stevenson, Mehran Hojati, James Cao
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