A logistics company supplies electronic parts to various retail stores daily. The company uses late deliveries as
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A logistics company supplies electronic parts to various retail stores daily. The company uses late deliveries as a metric to track its supply chain performance. Any order that is not delivered on the same day is considered late. The numbers of late deliveries for each of the past 20 days are as follows:
Construct a c-chart for this process using 3σ control limits and determine whether the process was ever out of control.
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Related Book For
Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
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