As a manager, how would you deal with the possibility that customer satisfaction does not always lead

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As a manager, how would you deal with the possibility that customer satisfaction does not always lead to customer retention?

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Operations Management

ISBN: 978-0078024108

12th edition

Authors: William J Stevenson

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Question Posted: Sep 21, 2024 05:13 AM

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As a manager, how would you deal with the possibility that customer satisfaction does not always lead to customer retention?
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As a manager, how would you deal with the possibility that customer satisfaction does not always lead

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Customer retention is important because ittypically costs much less to ret...View the full answer

Operations Management

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