Manitobas Stephen Allen Electronics Corporation retains a service crew to repair machine breakdowns that occur on an

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Manitoba’s Stephen Allen Electronics Corporation retains a service crew to repair machine breakdowns that occur on an average of λ = 3 per 8-hour workday (approximately Poisson in nature). The crew can service an average of μ = 8 machines per workday, with a repair time distribution that resembles the exponential distribution.
a)
What is the utilization rate of this service system?
b) What is the average downtime for a broken machine?
c) How many machines are waiting to be serviced at any given time?
d) What is the probability that more than one machine is in the system? The probability that more than two are broken and waiting to be repaired or being serviced? More than three? More than four?

Corporation
A Corporation is a legal form of business that is separate from its owner. In other words, a corporation is a business or organization formed by a group of people, and its right and liabilities separate from those of the individuals involved. It may...
Distribution
The word "distribution" has several meanings in the financial world, most of them pertaining to the payment of assets from a fund, account, or individual security to an investor or beneficiary. Retirement account distributions are among the most...
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Operations Management Sustainability and Supply Chain Management

ISBN: 978-0133764345

2nd Canadian edition

Authors: Jay Heizer, Barry Render, Paul Griffin

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