The pharmacist at Saskatoon City Hospital, Saad Alwan, receives 12 requests for prescriptions each hour, Poisson distributed.
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The pharmacist at Saskatoon City Hospital, Saad Alwan, receives 12 requests for prescriptions each hour, Poisson distributed. It takes him a mean time of four minutes to fill each, following a negative exponential distribution. Using the waiting line table (Table D.5) and Wq = Lq/l, answer these questions.
a) What is the average number of prescriptions in the queue?
b) How long will the average prescription spend in the queue?
c) Alwan decides to hire a second pharmacist, Ajay Aggerwal, whom he went to school with and who operates at the same speed in filling prescriptions. How will the answers to parts (a) and (b) change?
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Operations Management Sustainability and Supply Chain Management
ISBN: 978-0133764345
2nd Canadian edition
Authors: Jay Heizer, Barry Render, Paul Griffin
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