The emergency room of the community hospital in St. Gabriel has a receptionist, one doctor, and one
Question:
Time Between Arrivals (min) Probability
5 ......................................................................................... .06
10 ....................................................................................... .10
15 ....................................................................................... .23
20 ....................................................................................... .29
25 ....................................................................................... .18
30 ....................................................................................... .14
The attention needed by a patient who comes to the emergency room is defined by the following probability distribution:
Patient Needs to See Probability
Doctor alone ..................................................................... .50
Nurse alone ...................................................................... .20
Both .................................................................................. .30
If a patient needs to see both the doctor and the nurse, he or she cannot see one before the other; that is, the patient must wait to see both together. The length of the patients visit (in minutes) is defined by the following probability distributions:
Simulate the arrival of 20 patients to the emergency room and compute the probability that a patient must wait and the average waiting time. Based on this one simulation, does it appear this system provides adequate patient care?
Step by Step Answer:
Operations Management Creating Value Along the Supply Chain
ISBN: 978-1118301173
1st Canadian Edition
Authors: Roberta S. Russell, Bernard W. Taylor, Ignacio Castillo, Navneet Vidyarthi