1. What type of decision process does Pitcher seem to be using in his work with other departments? What type of process should he be using in this situation? Explain.

2. How would Davidson apply the Carnegie model to make a decision about Pitcher at this point? Explain.

3. Does the type of decision process Pitcher appears to use when working with other departments reflect any personal constraints (Exhibit 13.3)? Any cognitive biases? Explain.