The ability of people to understand and manage their personal feelings and emotions as well as their

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The ability of people to understand and manage their personal feelings and emotions as well as their emotions toward other individuals, events, and objects is called ______________.

a. general intelligence

b. emotional intelligence

c. behavioral intelligence

d. emotional control

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Organizational Behavior And Management

ISBN: 9780073530505

9th Edition

Authors: John Ivancevich, Robert Konopaske, Michael T Matteson

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