Your department has designed a product that is to be fabricated by Saul’s department. Saul has been with the company longer than you have; he knows his department. Saul comes to you to change the product design. You decide to:

a. Listen to the change and why it would be beneficial. If you believe Saul’s way is better, change it; if not, explain why the original idea is superior. If necessary, insist that it be done your way.

b. Tell Saul to fabricate it any way he wants to.

c. You are busy; tell Saul to do it your way. You don’t have the time to listen and agree with him.

d. Be supportive; make changes together as a team.

To determine your preferred communication style, select the one alternative that most closely describes what you would do in each of the 12 situations below.
Do not be concerned with trying to pick the correct answer; select the alternative that best describes what you would actually do. Circle the letter

a, b,

c, or d.