What other interpersonal issues exist in organizations besides generational ones that may create a need for an OD intervention?

City Hospital is a growing hospital in a large metropolitan city. The hospital is currently experiencing an issue that many other organizations also face: that of the multigenerational workforce. The senior leaders of this hospital are almost all Baby Boomers, but the population of employees is slowly becoming a younger workforce. The leadership is struggling to deal with issues such as social media use at work, texting during important meetings, requests for remote-working arrangements, excessive nonwork-
related Internet use, tattoos, body piercings, and so on. Equally troublesome is a different perceived commitment to the job and frequent breakdowns in communication. Leadership has decided to hire an outside consultant to help the organization understand the impact of the multigenerational workforce and to help the hospital to become a more cohesive organization.