Before reading this chapter, how did you feel about confronting others when a conflict arises? Did you
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Before reading this chapter, how did you feel about confronting others when a conflict arises? Did you feel positive or negative about it? How did that affect the way you handled past conflicts? Do you think you would be more successful if you felt more positively about conflict?
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Related Book For 
Managing Conflict Through Communication
ISBN: 9780205862139
5th Edition
Authors: Dudley Cahn, Ruth Abigail
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