Recall a recent conflict you observed or experienced that concerned a tangible issue or problem that is
Question:
Recall a recent conflict you observed or experienced that concerned a tangible issue or problem that is a scarce resource (not enough time together or money, a single object or place you can’t share, etc.). The conflict should be one that you resolved or have managed for the time being. Write a short description of the conflict, and then analyze it by answering the following questions.
a. How did you apply the four principles of negotiation (people, interests, etc.)?
b. How did you use one or more of the four ways to generate more options
(prioritizing, bridging, etc.)?
c. How did you incorporate the recommendations for converting competitive negotiation to cooperation (talking cooperation, fractionation, etc.)?
Step by Step Answer:
Managing Conflict Through Communication
ISBN: 9780205862139
5th Edition
Authors: Dudley Cahn, Ruth Abigail