On average, 100 customers arrive per hour at the Gotham City Bank. The average service time for
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On average, 100 customers arrive per hour at the Gotham City Bank. The average service time for each customer is one minute. Service times and inter-arrival times are exponentially distributed. The manager wants to ensure that no more than 1% of all customers will have to wait in line for more than five minutes. If the bank follows the policy of having all customers join a single line, how many tellers must the bank hire?
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Model Determining number of tellers at a bank Inputs Unit of time hour ...View the full answer
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