3. Using the value chain model, describe how information technology might be used to provide a winning

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3. Using the value chain model, describe how information technology might be used to provide a winning position for each of these businesses:

a. A global airline

b. A local dry cleaner

c. A mobile phone company

d. A bank

e. A Web-based wine retailer

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Managing And Using Information Systems

ISBN: 9781118281734

5th Edition

Authors: Keri E. Pearlson, Carol S. Saunders

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