Critique the following analysis: Our investment on knowledge management seems to be unsuccessful. The ROI decreased from

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Critique the following analysis: Our investment on knowledge management seems to be unsuccessful. The ROI decreased from 10 percent to 5 percent at the year of system implementation. Since direct measure of organizational performance decreased, we need to uninstall the knowledge management system right away.

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Knowledge Management Systems And Processes

ISBN: 9780765639158

2nd Edition

Authors: Irma Becerra-Fernandez, Rajiv Sabherwal

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