Critique the following analysis: Our investment on knowledge management seems to be unsuccessful. The ROI decreased from
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Critique the following analysis: Our investment on knowledge management seems to be unsuccessful. The ROI decreased from 10 percent to 5 percent at the year of system implementation. Since direct measure of organizational performance decreased, we need to uninstall the knowledge management system right away.
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Knowledge Management Systems And Processes
ISBN: 9780765639158
2nd Edition
Authors: Irma Becerra-Fernandez, Rajiv Sabherwal
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