How does process affect the customer experience in a service exchange?

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Principles Of Marketing For A Digital Age

ISBN: 9781526423344

1st Edition

Authors: Tracy L. Tuten

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Question Posted: Apr 19, 2024 11:00 PM

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How does process affect the customer experience in a service exchange?

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ANSWER Ease of Access and Convenience The accessibility and convenience of the service process greatly influence the customers perception Processes th...View the full answer

Principles Of Marketing For A Digital Age

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