Learning Objective 3 Identify the four characteristics that affect the marketing of a service and the additional

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Learning Objective 3 Identify the four characteristics that affect the marketing of a service and the additional marketing considerations that services require.

Services marketing pp. 213–18

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Principles Of Marketing

ISBN: 9780132020015

7th Canadian Edition

Authors: Philip T. Kotler, Gary Armstrong, Peggy H. Cunningham

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