Do you listen primarily for facts when customers are speaking, or do you try to understand how

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Do you listen primarily for facts when customers are speaking, or do you try to understand how they are feeling as well?

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Organizational Behavior For The Hospitality Industry

ISBN: 9780132447379

1st Edition

Authors: Florence Berger, Judi Brownell

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Question Posted: Jul 12, 2024 03:02 AM

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Do you listen primarily for facts when customers are speaking, or do you try to understand how

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Organizational Behavior For The Hospitality Industry

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