Identify two service businesses that you used several times but have now stopped to buy from (or

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Identify two service businesses that you used several times but have now stopped to buy from (or plan to stop patronizing soon). Complete the sentence: “I stopped using (or will soon stop using) this organization as a customer because...”

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Services Marketing People Technology Strategy

ISBN: 9781944659011

8th Edition

Authors: Jochen Wirtz, Christopher Lovelock

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