9.4.2 Customers arrive at a checkout station in a small grocery store according to a Poisson process
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9.4.2 Customers arrive at a checkout station in a small grocery store according to a Poisson process of rate D 1 customer per minute. The checkout station can be operated with or without a bagger. The checkout times for customers are exponentially distributed, and with a bagger the mean checkout time is 30 s, while without a bagger this mean time increases to 50 s. Suppose the store’s policy is to have the bagger help whenever there are two or more customers in the checkout line. In the long run, what fraction of time is the bagger helping the cashier?
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Related Book For
An Introduction To Stochastic Modeling
ISBN: 9780233814162
4th Edition
Authors: Mark A. Pinsky, Samuel Karlin
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