2. Have you estimated the cost of a lost customer, and the cost of replacing such a...

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2. Have you estimated the cost of a lost customer, and the cost of replacing such a customer? Discuss the implications.

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Market Your Way To Growth : 8 Ways To Win

ISBN: 9780814436462

1st Edition

Authors: Kotler, Philip; Kotler, Milton

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Question Posted: Oct 14, 2024 11:00 AM

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2. Have you estimated the cost of a lost customer, and the cost of replacing such a...

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Market Your Way To Growth : 8 Ways To Win

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