2 SAP is a large European software company selling ERP systems. It is well known for developing...

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2 SAP is a large European software company selling ERP systems. It is well known for developing a network of ‘business partners’ to develop new products, sell its ‘solutions’, implement them into customers’

operations, provide service, educate end users, and several other activities. If you were managing SAP’s relationship with its partners, how would you ensure their long-term collaboration?

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Operations Management

ISBN: 978-1292408248

10th Edition

Authors: Nigel Slack ,Alistair Brandon-Jones ,Nicola Burgess

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