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business
supply chain management a logistics
Questions and Answers of
Supply Chain Management A Logistics
5. Imagine you are a mid-level manager for a manufacturing company driven by the profit motive, and only concerned about the financial bottom line. You believe that the operations you oversee could
4. Identify a corporate strategy that you believe is unsustainable. Discuss possibilities of changing that strategy within the ‘‘Input’’ constraints of the Supply Chain Sustainability Model
3. Identify a sustainability strategy at a company where you are a consumer. Does‘‘green’’ marketing appeal to you? Does this depend upon your assessment of the company’s actual versus
2. How should a manager handle disagreement over sustainable performance between the various stakeholders to which she is accountable?
1. What economic arguments can be made for and against environmental sustainability initiatives? What economic arguments can be made for and against social sustainability initiatives? What personal
6. Imagine you are a mid-level manager for a major international oil company. You have been asked whether an investment in oil exploration in Haiti is a good business decision.What environmental,
5. All the events have left an a bad impression on some of Wu’s Brew Works managers Should Wu’s Brew Works continue project 2 with JH Distributors? If not, then which project?
4. Kenneth Wu had chosen JH Distributors to partner with in hopes of bringing a very popular product to the United States. Based on all the risks mentioned in the case article, would you have done
3. Disregarding Wu’s Brew first decision to invest in project 2 with JH Distributors, which project should it have invested in based only on the financial information provided? (Use NPV as noted in
2. Was bringingWu’s Brew into the United States a good idea in the first place given the heavy regulation? Why?
1. Based on all the setbacks in the alcohol supply chain, whose fault is it for all the events leading to the 1,200 case shortage of Wu’s Brew?
4. Think of an idea you are passionate about. How would you sell your idea to a high content versus low content culture? How about a low power distance versus high power distance culture?
3. You have US$1,500 to spend on a trip abroad. Explain the impact of currency fluctuations on your trip and what you can purchase if you choose to go to Asia versus Australia versus Europe versus
2. Come up with a new product idea. How might you modify this product to sell it to different global markets? How would you market this product globally?
1. Think of a product you are familiar with—the clothes you are wearing or the beverage you just drank or the book you are reading. Identify the challenges that would be involved in distributing
4. How can Lucid and Black Box improve their supply chain relationship?Lucid is an up-and-coming Chilean distributor of home entertainment technology.Black Box is a well-known television manufacturer
3. If Lucid decides to negotiate with Black Box, what kind of negotiation tactics should be employed?Lucid is an up-and-coming Chilean distributor of home entertainment technology.Black Box is a
2. Which dispute resolution procedure should Lucid use? Why?Lucid is an up-and-coming Chilean distributor of home entertainment technology.Black Box is a well-known television manufacturer
1. What are the sources of conflict between Lucid and Black Box?Lucid is an up-and-coming Chilean distributor of home entertainment technology.Black Box is a well-known television manufacturer
4. Do you perceive yourself as a competitive or problem-solving negotiator? Can you think of situations where you may have to adopt a different negotiation style?
3. Identify examples of a supply chain where relationship management is not very important. Identify examples of a supply chain where relationship management is crucial.340 Supply Chain Relationship
2. Can you think of a conflict between units in a supply chain in real life? What kind of conflict was it? How was it resolved? Would you have resolved it differently?
1. How are supply chain relationships similar to and different from personal relationships?
5. Describe the organizational culture of Lean. How can Sabina promote this at Buckeye?Buckeye Technologies is a manufacturer of semiconductors for mobile consumer electronic devices, such as laptop
4. What other suggestions would you offer Sabina to improve the operation of this company? In what order should these changes be made?Buckeye Technologies is a manufacturer of semiconductors for
3. How would you address the issue of equipment setup? How would you proceed?Buckeye Technologies is a manufacturer of semiconductors for mobile consumer electronic devices, such as laptop computers,
2. What should Sabina do about reorganizing the work environment? Should any layout changes be made and how do you think they should be implemented?Buckeye Technologies is a manufacturer of
1. What suggestions do you have for Sabina about working with suppliers and how would you address the sourcing issue from the Chinese supplier based on Lean principles?Buckeye Technologies is a
8. Lucie Tire has conducted random inspections for defects of their new tires. Given the data below develop control chart limits assuming 95% confidence interval. Sample Number defective Number
7. Doctor David Miller is conducting random inspections of the accuracy of his new specimen-reading machine. Data collected are shown below. Use the data to develop control chart limits with a 99%
6. New Land Power is conducting random inspections to check the quality of their batteries. Data collected are in the following table. Use the information to develop control chart limits with a 95%
5. Specification range for machine performance is set between 50–100 and mean is 80.Given the information in the table below determine the Cpk and Cp values. Explain the differences. Machine
4. Compute and interpret the Cpk measure of process capability for the following process. And also compute the Cp measure. Explain the differences.USL ¼ 20 LSL ¼ 12 Process s ¼ 1 Process m ¼ 14
3. Hoo-ha Karate Club is evaluating their three members for their strength in kicking.The specification range for the power is set between 300 to 350 KG. Given the standard deviation for each member
2. Tommy Suits are evaluating their two tailoring machines for their precision. The specification range is set between 0.2 and 0.5 mm with a mean of 0.3 mm. Given the standard deviation for each
1. Hawks Soccer is evaluating four different machines for their capability in manufacturing size 5 soccer balls. The specification range for the circumference is set between 68 and 71 cm. Given the
7. Describe the differences between process capability and process control charts. How should the two be used together?
6. Discuss the key differences between common and assignable causes of variation. Give examples.
5. Describe three recent situations in which you were directly affected by poor product or service quality.
4. Find an example of a service organization and explain how Lean could be implemented in this environment.
3. Find an example of a company that has high respect for people. How does this affect their performance?
2. Identify the three elements of Lean and explain how they work together.
1. Describe the core beliefs of Lean and how they could be implemented in your own life.
12. Pure Grapes reviews inventory every week. Lead time L is seven days and demand rate is 100 units per day. You know the company’s standard deviation is 10 units per day and allows one stock-out
11. Ice Ginger reviews inventory every two weeks. As the inventory manager of the company, you know that its lead time is seven days and its demand rate is 40 units per day. Given variance is 25
10. Apple Cakes reviews inventory every two weeks with lead time of seven days, demand rate 40 units per day and standard deviation five units per day. If the company tolerates no more than one
9. Lugini Watch’s annual demand is 100. It can produce at a rate of 10 watches per month with a $100 setup cost for the production run. Find the order quantity and I max assuming carrying cost is
8. Linden Jet’s annual demand is 20. It can build at a rate of four jets per month. The setup cost for a production run of jets is $1,000. Find the order quantity and I max assuming carrying cost
7. The Yacht Company builds personal yachts. Its annual demand is 10 yachts. This company can build at a rate of one yacht per month. Carrying cost is very expensive and is about $10,000 per year.
6. Basic Code Tech desires a 95% service level to compute their safety stock. Variance of demand over lead time is 64. We computed its new ROP to be 14.16. What is the demand rate per week if we
5. Bright Light computed their new ROP to be 116.45. Assume that lead time L is one week and demand rate is 100 units per week. What is the company’s desired service level assuming standard
4. We know that Blue Pad Company’s lead time L is one week and demand rate is 100 units per week. Compute the amount of Safety Stock and new ROP assuming that the company desires a 98% service
3. G-Tech’s monthly demand is 250 units. You are in charge of the inventory department. You know that the holding cost is $60 per unit and ordering cost is $100 per order. What is the EOQ? What is
2. You are inventory manager of Diego Supplies Inc. You computed the EOQ to be 500 units. Annual demand for the company is 5,000 units and holding cost is $4 per unit. What is the ordering cost?
1. Ricky Orange’s annual demand is 12,500 units. Ordering cost is $100 per order.Holding cost is estimated at 20% of product cost which is $50 per unit. What is the number of orders per year using
5. Identify an example of VMI. Explain the benefits to both the vendor and retailer.Identify some of the risks for both parties.
4. Provide an example of ABC classification in a business you are familiar with. What would be the A inventory items versus B and C? What ordering policies would you use for each of these?
3. Find at least one business example of a fixed-order quantity system versus a fixedperiod quantity system. What are their differences? Which do you think is better and why?
2. Think of a service you recently used. How might this service be restructured to create service inventory as in the example of Zoots? What would they have to do?What advantages would the company
1. Identify an example of inventory in your own life. Estimate how much it costs you to hold this inventory. Estimate the ‘‘ordering cost.’’ How often do you replenish this inventory and
6. What can Bill do to improve his forecasting based on your observations?It is August 2008 and Speedy Automotive is one of four car dealerships located in rural Wyoming. The residents in the area
5. If the average sale price for one car is $20,000 and the average car costs $15,000 to acquire, how much profit is being lost each month as a result of poor forecasting?Note: For ease of
4. If Bill’s forecasts are consistently too high or consistently too low, which measure is most useful to remedy the situation? Why?It is August 2008 and Speedy Automotive is one of four car
3. Which measure should Bill use to assess forecast error rates? Why?It is August 2008 and Speedy Automotive is one of four car dealerships located in rural Wyoming. The residents in the area replace
2. Is this type of forecast appropriate or would an alternative method produce more accurate results? Why or why not?It is August 2008 and Speedy Automotive is one of four car dealerships located in
1. Is Speedy Automotive currently using a time series or causal forecasting? Explain the difference and how you can identify each.It is August 2008 and Speedy Automotive is one of four car
14. Jay Sharp Guard wants to compare the accuracy of two methods that it has used to forecast monthly expenses. Forecasts of monthly expenses from September to November are shown below against the
13. Samuel Bridge Company wants to compare the accuracy of two methods that it has used to forecast yearly profits. Forecasts of yearly profits from 2006 through 2010 are shown below against the
12. Henry Lo Manufacturing is comparing the accuracy of two methods that it has used to forecast monthly production. Forecasts of monthly productions from May through August are shown below against
11. John Taylor Salons wants to forecast monthly customer demand from June through August using trend adjusted exponential smoothing. Given a ¼ 0.2, b¼0.4, F MAY¼45, and a TMAY¼0, forecast a FIT
10. Mixo Inc. is forecasting its product’s quality on a scale of 0 to 100 based on how many hours are spent for each product. Data are in the following table:How many hours should be spent if the
9. Alexandra is forecasting sales based on the salesperson’s salary. She collected the following data and would like to forecast sales if salary is 6K: Sales (10 K) 1 1.5 2 Salary (K) 2 3 3 3.2 3.5
8. Gold Roof Hut is trying to forecast its number of customers based on the average price of food. It has been tracking the relationship between number of customers and food’s average price over
7. The past two years sales at ACSR Inc. were 2 million and 4 million. Their forecast team used a two-period moving average to forecast its sales this year. But the actual sales for this year were 4
6. Katherine is a forecast manager. She used exponential smoothing to forecast her sales of coffee cakes for next week and this number is 200. Her forecast for this week was 180 but the actual number
5. Green Water Park uses exponential smoothing to forecast monthly visits of customers. Its forecast for June was 1 million, but the actual number of customers turned out to be 2 million. The
4. Smile Cucumber Corp records its sales in a database system. The company wants to forecast monthly sales based on the record of the past three months. The value of the forecast is 10 million if the
3. Mr. Zhou repairs computers. He had 45 customers for January, 50 customers for February and 70 for March. He now wants to forecast his customers for April by using a two-period simple moving
2. Safe Spirit sells novelty hats in New York City. The company uses a simple mean to forecast monthly sales. The forecast of sales for month six was $5,000 obtained by averaging past 5 months’
1. Beyond Tea Inc. wants to forecast sales of its menthol green tea. The company is considering either using a simple mean or a three-period moving average to forecast monthly sales. Given sales data
5. Identify the differences between the two methods of collaboration discussed in the chapter: CPFR and S & OP. How are they similar and how are they different? Explain the differences in the
4. Identify an example where large errors would be extremely costly. Which forecast error metric would be best for this environment?
3. Imagine that you are starting a business. What type of forecasting model would you use to decide how many products you will be selling? Would you use the same forecasting model after you have been
2. Think of a product you have recently purchased. How many different forecasts do you think the retailer had to make in order to decide how much product to stock?What are the consequences for that
1. Identify a nontraditional business event, such as forecasting demand for t-shirts following the Super Bowl, or the amount of relief aid needed following an earthquake. What do you think would be
6. What can Bill do to improve his forecasting based on your observations?It is August 2008 and Speedy Automotive is one of four car dealerships located in rural Wyoming. The residents in the area
5. If the average sale price for one car is $20,000 and the average car costs $15,000 to acquire, how much profit is being lost each month as a result of poor forecasting?Note: For ease of
4. If Bill’s forecasts are consistently too high or consistently too low, which measure is most useful to remedy the situation? Why?It is August 2008 and Speedy Automotive is one of four car
3. Which measure should Bill use to assess forecast error rates? Why?It is August 2008 and Speedy Automotive is one of four car dealerships located in rural Wyoming. The residents in the area replace
2. Is this type of forecast appropriate or would an alternative method produce more accurate results? Why or why not?Case Questions 239 It is August 2008 and Speedy Automotive is one of four car
1. Is Speedy Automotive currently using a time series or causal forecasting? Explain the difference and how you can identify each.It is August 2008 and Speedy Automotive is one of four car
3. What are the key considerations for Scott when deciding on the best possible systems to implement?Scott is not sure which system to implement and what would be the best investment. He assumes that
2. Help Scott decide if he should invest in either EDI or TMS, or both. Is there another type of system that you would believe would be better? What kind of benefits, including performance and
1. Identify the characteristics of an ideal information system for this logistics environment.Gather information on both EDI and TMS and compare their suitability for this environment.Scott is not
3. An electronic company is deciding on which of the two new products should be put in production. It has identified three factors it considers most important and has decided to use Factor Rating to
2. DJ Bank is deciding on where to locate its new branch. It has identified three factors it considers most important and has decided to use Factor Rating to evaluate the two candidate locations
1. Quick Transport Logistics (QTL) is considering where to locate its warehouse to serve its northeast region. The search has been narrowed to two competing locations and QTL has decided to use
4. Consider an item you have recently returned. Identify the steps the company would have to go through to return the product back up the supply chain from where you have returned it. What costs do
3. Consider an event you are familiar with, such as a baseball game, a rock concert, or delivering aid to an underdeveloped country in need.Map out the logistics tasks needed and their sequence in
2. Explain logistics tasks involved in one service supply chain, say involving a hospital or restaurant. How different are these tasks versus those involved in a manufacturing supply chain?
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