Questions and Answers of Supply Chain Management A Logistics

1. Find an example of a product you have recently purchased. Identify the logistics tasks that would have to take place in order for the product to be available for you to have the ability to
5. Explain the differences between sourcing manufactured products versus services.Identify some key challenges that would occur in defining service specifications versus manufacturing specifications.
4. There has been in a push in many communities to source locally. Identify the risks and benefits of sourcing globally versus locally.
3. Find at least one business example of outsourcing. Explain the risks and benefits.
2. Think of a recent purchase you made in your everyday life. Explain how this purchasing process would be different if you were buying the same product for a firm on a regular basis versus
1. Identify the primary ways in which the sourcing function impacts supply chain management (SCM). Find an industry example where sourcing has significantly benefited the firm and where it has
5. Climb and Fly Sports has annual cost of goods sold of $1 million. What is the average inventory assuming 52 weeks per year and weeks of supply equal to 5?
4. H & H store is a retailer of stationary and paper products. It has an annual cost of goods sold of $100,000 and an average inventory of $50,000. What is the annual inventory turnover? If the
3. Phoenix & Chow is a family-owned restaurant with an annual cost of goods sold of$520,000 and an average inventory of $50,000. What is the value of weeks of supply assuming 52 weeks per year?
2. Urbanite Hip is a clothing store catering to college students and young professionals. It carries fashion merchandise and wants to ensure that it is using inventory effectively.Cost of goods sold
1. Jerry’s Auto Repair is concerned about the effective use of parts inventory. His average inventory in dollars is $300,000 and cost of goods sold is $1,500,000.a. What is the inventory turnover
6. What are the risk trade-offs in your decision (e.g., placing blame versus accumulating evidence; dropping a supplier versus standing by a supplier)?You are Manager of Strategic Sourcing at Toyota
5. Do you continue long term contracting with this supplier? Do you penalize this supplier?You are Manager of Strategic Sourcing at Toyota Motor Corporation and have just been called in by the VP of
4. What should you say to your supplier? How should you say it (e.g., in public or private; in a meeting or in writing)? What action do you expect them to take?You are Manager of Strategic Sourcing
3. What information do you want to collect and from who to identify causes?You are Manager of Strategic Sourcing at Toyota Motor Corporation and have just been called in by the VP of Global Sourcing,
2. What should be said to your customers? How should you explain the problem?You are Manager of Strategic Sourcing at Toyota Motor Corporation and have just been called in by the VP of Global
1. Identify the exact sequence of steps—a ‘‘project plan’’—on how to handle this problem, from dealing with customers to identifying causes. Explain what should be done and why.You are
4. What negative impact can e-auctions have on supplier relationships and how can Brandt ensure that they do not occur?It was August 7th and Brandt Womack had just been given his first assignment by
3. Assume Brandt has identified products to purchase through e-auctions. What steps does he need to take to conduct a successful e-auction?It was August 7th and Brandt Womack had just been given his
2. Identify differences between traditional purchasing and use of e-auctions. How can Brandt use these differences to make his selection? What types of items would be best suited for purchase through
1. Suggest steps Brandt should follow to begin the EDP process.It was August 7th and Brandt Womack had just been given his first assignment by his purchasing manager at Miami based Snedeker Global
5. Lewis Noodles has the following cooking procedures. You will need to compute the cycle time per day and the minimum number of workstations assuming eight working hours a day and 500 units need to
4. Given the following manufacturing precedence relationships, compute the cycle time per day and the minimum number of workstations assuming eight working hours a day and 400 products need to be
3. A company’s break-even quantity for a product is 1,000. What is the selling price for each product assuming $10,000 fixed cost per year and $20 variable cost per product?If the company sells
2. James Pens has designed a new lawn care product called the mini-mower, and is now considering its processing needs. The variable cost for each mini-mower manufactured is $30. Fixed cost per year
1. Green Go Monitors is ready to release their new intelligent monitors. The variable cost for each product is $2,000. Fixed cost per year is estimated to be $100,000. If the company sells each
4. Explain the concept of cycle time and explain how it affects layout. How does it affect suppliers?
3. Find an example of a process layout of a local business. Draw a diagram and try to find a way to improve it.
2. Find a company you are familiar with and explain how it uses operations. How is its operations function tied to its supply chain? Do you have any suggestions for their improvement?
1. Identify major differences between a service and manufacturing operation. Find an example of a service and manufacturing company you are familiar with and compare them.
5. We all encounter CRM in our everyday lives—from our purchases at the grocery store to our online searches. Provide examples from your everyday life where companies were able to gather
4. Identify a product currently marketed for household use. Imagine you were asked to market the product for commercial use. How might the product characteristics change and what would be the impact
3. Identify a product market that is currently experiencing changes in customer preferences. How are the companies in that industry responding to the changing preferences? What are the supply chain
2. Find an example of a product where you felt there were too many product choices.Explain the implications for the company and their supply chain.
1. Describe the differences between transactional and relational marketing. Provide an example from your own life where you have encountered them. How did each make you feel as a customer?
3. Discuss the advantages and disadvantages to going with one exclusive distributor.How would this decision be affected by the selection of target market? What would be the implications on the supply
2. If Orange decided to go after multiple market segments, identify the supply chain requirements. Should they have multiple supply chains?Orange Company was based out of Southern California and was
1. Identify at least two different possible target markets for the Gizmo. How would the marketing strategy differ for each target market? How would the pricing strategy change and the volume sold?
4. Explain vertical integration and how it is different from SCM. In what cases would it make sense for a company to vertically integrate?
3. Explain how constraints in a system work. Find an example of a constraint you have encountered recently in your everyday life—whether at work or shopping. How did the constraint affect you? What
2. Find an example of a business and identify the processes needed to deliver the product to the final customer. What do you think is the bottleneck in this process? How would you suggest it be
1. Explain what a process is and how activities in a process function as a system. Find an example of a process and identify the different activities involved. How would you improve this process?
3. Papi Toys can produce 500 toys in a single day under maximum conditions.However, it is designed to produce 400 units per day under normal conditions.In February, it produced 480 units per day.
2. Leopard Transportation company is designed to process 80 orders per day but can process as many as 100 orders per day under extreme conditions. For the past month, it has processed 90 orders per
1. Shex Hotel can accommodate 300 guests in a single day under maximum conditions.However, under normal conditions this hotel is designed to accommodate 200 guests per day. In September, the hotel
4. Based on the business nature of the company, the industry, and the current environment, what would you recommend doing?Boca Electronics, a manufacturer of semiconductor components was established
3. If the company chose to stay with the system it currently has, what are some potential consequences that can occur in the future?Boca Electronics, a manufacturer of semiconductor components was
2. What are the potential impacts of such implementation on the company’s suppliers and customers?Boca Electronics, a manufacturer of semiconductor components was established in Houston, Texas in
1. Determine the trade-offs of implementing an ERP system in the company versus buying best of breed software and using middleware to integrate.Boca Electronics, a manufacturer of semiconductor
4. What are the differences when looking for suppliers to meet cost standards versus quality standards?Surplus Styles is a manufacturer of hair care products, including shampoos, conditioners, and
3. Should Derick go through a competitive bid in the future? If so, should he do it for all purchased products or just some products?Surplus Styles is a manufacturer of hair care products, including
2. Should Derick ask for the required changes from the current suppliers? If they do not comply, should he solicit new suppliers? How might he do this?Surplus Styles is a manufacturer of hair care
1. Identify the steps that Derick should take to solve his problem.Surplus Styles is a manufacturer of hair care products, including shampoos, conditioners, and hair gels. The company, located in
5. Provide business examples of companies that compete on each one of the identified competitive priorities. Explain how their supply chain strategies are different based on their specific
4. Provide business examples of the three operations strategies: make-to-stock, assemble-to-order, and make-to-order. Explain what it would take for a company to move from a make-to-stock strategy to
3. Explain the differences between vertical integration and outsourcing. Identify the strategic advantages of each and explain how each position can be used to help supply chain strategy.
2. Identify ways a company can move from a ‘‘commodity’’ position to one of a cost and/or value advantage. Is a commodity position always bad and how can companies differentiate themselves in
1. Find an example of a company whose product you like. Identify its business strategy and its supply chain strategy. Explain whether or not the supply chain strategy supports the business strategy.
3. The diagnostic department at Saints Memorial Hospital provides medical tests and evaluations for patients, ranging from analyzing blood samples to performing magnetic resonance imaging (MRI).
2. An automated packaging machine used in warehousing can sort and pack six large boxes in 15 minutes. A new machine that is being considered can sort and pack four boxes in 8 minutes. How much more
1. Mario’s Pizzeria is a local pizza shop. Mario is trying to evaluate the productivity of his operation. One worker can make approximately three pizzas in 30 minutes, whereas another four pizzas
4. What lessons can be learned from Clayton’s situation?Clayton McNulty, owner of McNulty’s Muscular Materials (MMM), is sitting in his dim office located at the top of an old brown brick
3. What should Clayton do?Clayton McNulty, owner of McNulty’s Muscular Materials (MMM), is sitting in his dim office located at the top of an old brown brick building, in an industrial area of
2. What are the trade-offs for each of these potential options?Clayton McNulty, owner of McNulty’s Muscular Materials (MMM), is sitting in his dim office located at the top of an old brown brick
1. What potential options does Clayton have to procure the needed volume of fabrics in order to meet the deadline?Clayton McNulty, owner of McNulty’s Muscular Materials (MMM), is sitting in his dim
6. Identify at least three trends that impact SCM. Identify other trends not discussed in the text.
5. Identify key activities of SCM. Identify other drivers not mentioned in the text.
4. Identify the primary flows in a supply chain. Explain why there is flow in both directions and provide examples of each.
3. Identify two competing enterprises and their supply chains (e.g., Dell Computer versus Apple; K-Mart versus Wal-Mart; Toyota versus GM; UPS versus FedEx).Identify the elements of each chain from
2. Explain the relationship between SCM and logistics. Identify the differences and similarities. Is one a part of the other? How does one support the other?
1. Identify the primary ways in which SCM has improved the order fulfilment process.What other benefits has SCM provided to businesses?
5. Describe key political factors and non-tariff barriers that impact global supply chain management.
4. Identify key cost and non-cost considerations in managing global supply chains.
3. Describe global infrastructure challenges and role of technology.
2. Explain market and cultural challenges that impact global supply chains.
1. Describe the global supply chain environment and identify key impact factors.
6. Make a business case for sustainable SCM using concepts and examples from this chapter.
5. Identify specific changes organizations can make to support a sustainable supply chain.
4. Explain the supply chain sustainability model.
3. Describe methods of measuring and implementing sustainability.
2. Identify environmental and social costs inherent in supply chain activities.
1. Define sustainability and explain its role in supply chain management (SCM).
6. Describe the Lean Six Sigma supply chain.
5. Explain Statistical Process Control (SQC).
4. Explain Total Quality Management (TQM).
3. Explain Lean production.
2. Identify elements of the Lean philosophy.
1. Describe Lean and Six Sigma, and explain the benefits of ‘‘Lean Six Sigma.’’
6. Describe methods of dispute resolution and negotiation.
5. Explain different causes of conflict between supply chain members.
4. Describe the development and management of trust-based relationships.
3. Explain the differences between transactional-based and relational-based relationships.
2. Identify categories of supply chain relationships and their defining dimensions.
1. Explain the importance of relationships to SCM.
6. Describe methods of collaborative forecasting and demand planning.
5. Explain how to measure forecast accuracy.
4. Generate forecasts using quantitative models.
3. Identify key qualitative and quantitative forecasting models.
2. Describe the forecasting process.
1. Explain the impact of forecasting on supply chain management.

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