6. What are the risk trade-offs in your decision (e.g., placing blame versus accumulating evidence; dropping a supplier versus standing by a supplier)?

You are Manager of Strategic Sourcing at Toyota Motor Corporation and have just been called in by the VP of Global Sourcing, to whom you report. There has been a problem with at least eight vehicles exhibiting sticking accelerator pedals and your boss is very upset. Strong evidence points to a problem with CTS, an electronics supplier, which has been recognized for high-quality standards by Toyota.