4. List the seven concepts that are necessary for an effective TQM program. How are these related...
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4. List the seven concepts that are necessary for an effective TQM program. How are these related to Deming’s 14 points?
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Operations Management: Sustainability And Supply Chain Management
ISBN: 9780135225899,9780135202722
13th Edition
Authors: Jay Heizer; Barry Render; Chuck Munson
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