A hospital in a large city (where there are several hospitals) is considering posting current waiting times
Question:
A hospital in a large city (where there are several hospitals) is considering posting current waiting times outside its ‘Accident and Emergency’
(emergency room) department. According to the operations officer at the hospital, ‘if a patient has a problem that is not life threatening, such as a sprained ankle, the patient can trade off the discomfort of a longer drive with a possibly longer wait’. What do you see as the pros and cons of posting emergency room waiting times?
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Related Book For
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
Question Posted: