Customer recovery involves dealing with the customer, solving the problem for the customer, and dealing with, and

Question:

Customer recovery involves dealing with the customer, solving the problem for the customer, and dealing with, and learning from, the problem within the organisation.

Fantastic news! We've Found the answer you've been seeking!

Step by Step Answer:

Related Book For  book-img-for-question

Service Operations Management Improving Service Delivery

ISBN: 9780273740483

4th Edition

Authors: Robert Johnston, Graham Clark, Michael Shulver

Question Posted: