equipment repair services based on simple replacement processes, such as car tyre and exhaust centres, domestic appliance

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equipment repair services based on simple replacement processes, such as car tyre and exhaust centres, domestic appliance repair or computer service.

Central tasks for the majority of these operations include:

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Service Operations Management Improving Service Delivery

ISBN: 9780273740483

4th Edition

Authors: Robert Johnston, Graham Clark, Michael Shulver

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