How could conventional bricks-and-mortar bookshops innovate their services in order to compete with online book retailers?

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How could conventional ‘bricks-and-mortar’ bookshops innovate their services in order to compete with online book retailers?

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Operations Management

ISBN: 978-1292408248

10th Edition

Authors: Nigel Slack ,Alistair Brandon-Jones ,Nicola Burgess

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