How did the four perspectives of service operations strategy (top-down, bottom-up, outside-in and inside-out) influence the eventual
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How did the four perspectives of service operations strategy (top-down, bottom-up, outside-in and inside-out) influence the eventual service strategy of Corks Nightclub?
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Related Book For 
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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