If you search online under the single word relationships, you will be bombarded with advice on personal
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If you search online under the single word ‘relationships’, you will be bombarded with advice on personal relationships. Also, the language used by authors to describe customer relationships often echoes the language of personal relationships. Are customer relationships like personal relationships?
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Related Book For
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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