Many services require their front-line staff to adopt very prescriptive dress standards. What factors should be taken
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Many services require their front-line staff to adopt very prescriptive dress standards. What factors should be taken into account when deciding on what is considered appropriate clothing and appearance for the following services:
(a) airline cabin crew;
(b) consultants;
(c) receptionists at the headquarters of a large manufacturing company?
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Related Book For
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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