Reread the case example of the HappyOrNot company. Although the terminals have proved successful, what do you
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Reread the case example of the HappyOrNot company. Although the terminals have proved successful, what do you see as the disadvantages of adopting these terminals to gauge customer satisfaction?
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Rodrigo Louie Rey
I started tutoring in college and have been doing it for about eight years now. I enjoy it because I love to help others learn and expand their understanding of the world. I thoroughly enjoy the "ah-ha" moments that my students have. Interests I enjoy hiking, kayaking, and spending time with my family and friends. Ideal Study Location I prefer to tutor in a quiet place so that my students can focus on what they are learning.
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Related Book For 
Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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