Reread the case example on dark kitchens. (a) Why did this change to the home delivery network

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Reread the case example on dark kitchens.

(a) Why did this change to the home delivery network happen?

(b) What points would you make if you had to make a case against the changes in the delivery network?

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Service Operations Management

ISBN: 978-1292064468

5th Edition

Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark

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