Reread the case example on the Harley Owners Group (H.O.G.). Why does Harley-Davidson put so much effort
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Reread the case example on the Harley Owners Group (H.O.G.). Why does Harley-Davidson put so much effort into promoting this club?
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Service Operations Management
ISBN: 978-1292064468
5th Edition
Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark
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