Reread the case example on the Shouldice hospital. (a) Illustrate how hernia surgery has moved on from

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Reread the case example on the Shouldice hospital.

(a) Illustrate how hernia surgery has moved on from the time it was seen as difficult.

(b) List some of the advantages of the move.

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Service Operations Management

ISBN: 978-1292064468

5th Edition

Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark

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