Select a process you are involved in, such as being taught, cooking a meal, cleaning, etc. What

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Select a process you are involved in, such as

‘being taught’, ‘cooking a meal’, ‘cleaning’, etc.

What might be the benefits of benchmarking this process and with whom could you compare your performance? How would this lead to the benefits identified?

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Service Operations Management

ISBN: 978-1292064468

5th Edition

Authors: Robert Johnston ,Michael Shulver ,Nigel Slack ,Graham Clark

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